Fuze screen color ‘banding’ hardware defect

Within a day after using my new Fuze, I noticed that there were some strange color issues with the screen. It can’t display gradients very well. Instead of a smooth transition, the colors form distinct ‘bands’, like viewing a computer screen in 256 bit color mode. Also, the colors would ‘bleed’ out from their proper area, sometimes even causing a flickering effect on static images.

I compared my phone to a coworkers and found his didn’t have these issues, so I called AT&T support to get a replacement. I only mentioned that I had a ‘screen problem’ to the support tech, and she asked if the colors were bleeding. Seems like this is a common issue…

I received a replacement phone within a couple days. I used a digital camera to take a picture of both the new and old phones to actually document the difference. The issue is most noticeable when viewing photographs with a light shining on a wall (gradients aplenty!)

Defective

Defective

Working

Working